AI SAAS PRODUCT

Imperio Chat

Imperio Chat is an AI customer support agent that manages a business’s social media DMs. It gives customers the information they need in seconds and, once trained, turns conversations into sales. Training it is as easy as sending it your SOPs, the same way you would train a new member of staff.

Client:

Imperio Apps (in-house product)

Project Type:

AI SaaS Product Design and Development

Project Category:

AI Customer Support

WHAT IT DOES

A support agent that never leaves a DM unread

Customers ask the same questions all day in your DMs. Imperio Chat answers them instantly, accurately and in your voice, so your team can focus on the conversations that need a person.

Answers every DM

Replies to customer messages across your social media inboxes in seconds, day and night.

The right information, fast

Prices, availability, opening hours, delivery and policies, answered from your own business information.

Converts conversations

Once trained, it guides interested customers from a question to a purchase or booking.

Trained with your SOPs

No prompts or code. Send it your SOPs and documents, exactly as you would to train a human staff member.

Imperio Chat AI agent replying to an Instagram DM on mobile
HOW TRAINING WORKS

Train it the way you'd train new staff

Every business already has the answers its customers need: in price lists, policies and standard operating procedures. Imperio Chat learns from those same documents.

Be first to use Imperio Chat

Imperio Chat is launching soon. Join the waitlist and we’ll reach out when your spot is ready.